I am a Business Analyst specializing in data validation, requirements engineering, and end-to-end testing to drive strategic, data-informed solutions across agile enterprise environments.
BRD/FRD creation, Stakeholder collaboration, Use cases, Traceability matrices, and Change management.
Manual and automated testing (QTP/UFT, Selenium), UAT coordination, Defect tracking, and Test strategy design.
SQL, Excel, Power BI, Tableau, and Dashboard development for data-driven decision-making and reporting.
Scrum ceremonies, Sprint planning, JIRA, Confluence, HP-ALM/QC, and SDLC lifecycle management.
Streamlined QA processes and improved QA outcomes by analyzing defect trends, test coverage, and collaborating with clients to align testing with business goals using JIRA.
Reduced store stockouts by analyzing demand patterns and maintained interactive dashboards for real-time KPI monitoring, improving customer satisfaction.
Delivered data-driven product solutions by documenting 100+ requirements, automating testing, and visualizing key metrics through Tableau dashboards.
Managed 100+ high-net-worth client portfolios and worked on CRM workflows, increasing operational efficiency, boosting service response time and client satisfaction.
Earned a Master's degree in analytics, focusing on data visualization, statistical modelling, and business intelligence tools.
A specialized Master of Business Administration degree focused on the financial services industry, with an emphasis on financial analysis, risk management, and strategic decision-making within banking environments.
Completed a foundational engineering program that focused on the application of electronic devices, analog and digital circuit design, signal processing, and networks & communication systems.
poojaviroja24@gmail.com | (+1) 905-781-2839